How do I pay my participation? (participation fee)

Pay your participation fee, meal or donation online, or declare a cash payment on the day of the hunt if the organiser accepts it. You need to be registered for a hunt whose organiser has created fees. Payments only open once your participation is confirmed. ## On mobile ### Pay for an item 1. Open the hunt, **Information** tab. 2. Under "My participation", each item shows its label, its amount and the mention "Required" or "Optional". 3. Tap **Pay**, or **Make a donation** for a donation. If the item also accepts cash, a second **Cash** button is offered below. For an item that only accepts cash, the only button is called **Cash**. 4. If the amount is free or suggested, enter it, or tap one of the offered amounts (€5, €10, €20, €50), then tap **Confirm**. 5. The card payment opens in an online payment page. On your return, the line gets a tick and its button becomes **Receipt** when a receipt is available. Another way: the "To do" card at the top of the **Information** tab announces what is left to pay (for example "Meal: €25 to pay") and its **Pay** button opens the "Hunt payment" sheet. This card only covers required items and the reserved meal, not donations or optional items. ### Pay just after registering When you have just confirmed your participation and an item is left to pay, the "Hunt payment" sheet opens. It doesn't open for a free-amount item. Pay straight away, or tap **Pay later** to return from the "My participation" section. ### Pay for the meal 1. Open the hunt, **Information** tab. 2. Tap **Take part** on the "Are you taking part?" card. If you have already answered, tap **Change** instead, under the "My participation" section. 3. Turn on **I'm staying for the meal**. The price appears just below. 4. If the meal accepts card and cash, choose **Card online** or **Cash on site**. Until you have chosen, **Confirm my attendance** stays disabled. 5. Tap **Confirm my attendance**. 6. With card, the "Hunt payment" sheet opens next: tap **Pay by card** on the meal line. With cash, you pay the organiser on site. Under "My participation", the meal line shows the chosen method instead of the "Required" mention. For a meal by card, its button is **Pay by card**. For a meal in cash, you pay the organiser on site: the button is **Cancel** if card is also accepted, and the line has no button if the meal only accepts cash. ### Cancel a cash declaration 1. Open the hunt, **Information** tab. 2. Under "My participation", find the line of the payment declared in cash. 3. Tap **Cancel**. This button stays available until the organiser has recorded the payment. ### Find a receipt 1. Open the hunt, **Information** tab. 2. Under "My participation", find the line of the paid or refunded payment. 3. Tap **Receipt**. This button appears when a receipt is available. ## On the web ### Pay for an item 1. Click **My hunts** in the menu, then the hunt. 2. Once your participation is confirmed, each item to pay appears in its own card, with the "Required" mention where applicable. 3. If the amount is free or suggested, enter it first. 4. If the item accepts card, click **Pay**, followed by the amount when it is fixed, or **Make a donation** for a donation. If the item accepts cash, the **I'll pay in cash** button is also offered. For an item that only accepts cash, this is the only button. 5. For card, you go through an online payment page, then come back to the hunt: the card shows "Paid on" with the date and the amount. A cash declaration shows "In cash, to be paid on site" followed by the amount, and the **Cancel this declaration** link until the payment is recorded. ### Pay for the meal 1. Open the hunt, then click **Take part**. If you have already answered, click **Change** first. 2. Turn on **I'm staying for the meal**. The price appears just below. 3. If the meal accepts card and cash, choose **Card online** or **Cash on site**. Until you have chosen, the **Confirm my attendance** button stays disabled. 4. Click **Confirm my attendance**. 5. If you chose **Card online**, you go straight to payment next. If the meal only accepts card, pay for it from the meal card with **Pay**. With cash, you pay the organiser on site. Until you have paid or made a declaration, the meal card offers **Pay** if card is accepted and, if cash is accepted, **I'll pay in cash**. After choosing cash, the meal card shows "In cash, to be paid on site" with **Cancel this declaration**, and no longer **Pay**. ### Resume an interrupted payment 1. Open the hunt. The item carries the "In progress" status. 2. Click **Resume the payment**. 3. If you prefer to give up, click **Cancel this payment**. If no payment session is recorded, the card shows "Payment in progress..." and only **Cancel this payment**. ### Find a receipt 1. Click your name at the bottom of the menu, then **Payments**. 2. Find the line of the paid payment. 3. Click the "View receipt" icon to the right of the status. The receipt opens in a new tab. This icon only appears when a receipt is available. ## Good to know - Before your confirmation, nothing shows up to pay on the web. - Before your confirmation, the "Are you taking part?" card on mobile only shows the planned amounts, followed by "To pay after your confirmation.". - A required item doesn't affect your registration: you are registered first. The organiser sees who hasn't paid. - On the web, until you have either paid or declared cash for a required item, the "Required payments are pending:" banner points it out. - On mobile, the "To do" card points out a required item with a fixed or suggested amount until you have paid, declared cash, or started a card payment. It doesn't point out a free-amount item. - For cash, you declare your payment: the organiser records it on the day of the hunt and they are the one who marks it paid. - For a meal payable only in cash, there is nothing to cancel: untick the meal to decline it. - An interrupted card payment stays reserved for about half an hour before being cancelled on its own. - The minimum amount for a payment is €0.50. - When the item sets a minimum or a maximum, the web shows them near the amount field ("min 5.00€ · max 50.00€"). An amount outside the limits shows "Minimum amount: …" or "Maximum amount: …". - On mobile, the item's limits aren't shown: an amount outside the limits is refused with an error message. - On mobile, the **Receipt** button gives the receipt for a card payment. - After the meal booking deadline, it is no longer possible to book it. On the web, the message is "The meal booking deadline has passed.". - After the meal booking deadline, the meal switch shows "Booking closed" on mobile. - On mobile and on the web, a cancelled hunt only shows the payments already made, refunded or being validated. No button lets you pay, resume a payment or declare cash. The receipt stays accessible. - Guest without an account: you pay from the hunt's link, without creating an account. ## Troubleshooting - "I don't see any payment": your participation isn't yet confirmed, or the organiser hasn't created any fee. - "I can no longer pay, and the item has disappeared": the hunt is cancelled. Only payments already made, refunded or being validated are still shown. - "My payment stayed in progress" (web): it was interrupted. Click **Resume the payment** on the item. - "My payment stayed in progress" (mobile): it was interrupted. Tap **Pay** on the item (**Make a donation** for a donation), or **Pay by card** on the meal line. - "I don't see a cash option": this item only accepts card. The organiser must turn on cash in the accepted methods. - "You have already declared a cash payment for this contribution.": you have already declared that you will pay in cash, and you are now asking to pay by card. Cancel the declaration first (**Cancel** on mobile, **Cancel this declaration** on the web), or pay on site. - On the web, "The amount entered is below the required minimum." or "The amount entered exceeds the allowed maximum.": the amount is outside the item's limits, or below €0.50. Enter an amount between the limits shown near the field. - On mobile, "The amount entered is below the required minimum." or "The amount entered exceeds the allowed maximum.": the amount is outside the item's limits, or below €0.50. The limits aren't shown: ask the organiser for the planned range for this item. - "This payment can no longer be cancelled (it has already been processed or confirmed).": the organiser has recorded your payment, or the card has gone through. Sort it out directly with them. ## See also - [How do I configure a hunt's payments?](article:how-do-i-configure-a-hunts-payments) - [How do I pay as a guest without an account?](article:how-do-i-pay-as-a-guest-without-an-account) - [How do I respond to an invitation without an account?](article:how-do-i-reply-to-an-invitation-without-an-account) - [How do I use a hunt's page?](article:how-do-i-use-a-hunts-page)