Skip to main content

What happens when I change the meal price after people have signed up?

Last updated
When you change the meal price after people have signed up, each hunter already signed up keeps the price shown to them. You only choose whether those who haven't paid yet move to the new price. Reserved for the hunt's organiser, the hunting ground's administrator or manager, and members with the **Edit all events** permission. ## On mobile ### Change the meal price 1. Open the hunt, tap **Manage**, then **Meal** under "Participants". 2. Tap the gear icon at the top right. It only appears if the meal is offered. 3. Change the **Meal price (€)**, then tap **Save**. 4. If at least one person signed up has a payment recorded for the meal (paid, cash announced, card to pay or in progress), the "Change the meal price?" window opens. Choose an option, then tap **Confirm**. **Cancel** takes you back to the form without saving anything. ### See who paid the old price 1. Open the hunt, tap **Manage**, then **Meal**. 2. In the "Meal sign-ups" list, the line of a hunter who paid before your change carries the note "paid €13.00 (current price €20.00)". ## On the web ### Change the meal price 1. Open the hunt, click **Manage the event**, then **Meal** in the left menu (under "CONFIGURATION"). 2. Change the **Meal price (€)**, then click **Save**. 3. If at least one person signed up has a payment recorded for the meal (paid, cash announced, card to pay or in progress), the "Change the meal price?" window opens. Choose an option, then click **Confirm**. **Cancel** closes the window without saving anything. ### See who paid the old price 1. Open the hunt, click **Manage the event**, then **Payments** in the left menu (under "CONFIGURATION"). 2. On the meal card, the line of a hunter who paid before your change carries the note "paid €13.00 (current price €20.00)". ## What the confirmation window shows It reminds you of the old and new prices, then counts the people signed up in each situation. Only the lines that concern at least one person appear: - "N people have already paid: their price doesn't change." - "N people have announced paying in cash." - "N people still have to pay by card." - "N people are in the middle of paying: their price doesn't change." You have two choices. ### New price for future sign-ups only This is the default option. Meals already signed up for keep their price, the next ones pay the new price. No-one is notified. ### New price also for those who haven't paid yet (they will be notified) Meals announced in cash and those still to be paid by card move to the new price. Each affected payer receives a notification, and an email if they have an address. For a guest brought by a host, the host is the one notified, since they are the one paying. You don't receive this notification yourself. This option only appears if at least one meal is announced in cash or still to be paid by card. After saving, the web shows "N sign-ups moved to the new price.". ## Good to know - A hunter who has already paid keeps their price, whatever your choice. Mes Chasses doesn't refund or claim anything on their behalf: the difference is settled between you. - A card payment in progress is never changed: the hunter finishes at the price shown to them. - Cancelled or deleted hunt, or hunt whose date has passed: the window still opens, but the option that changes the price for those who haven't paid isn't offered. - The meal booking deadline doesn't prevent changing the price for those who haven't paid. - The window doesn't open when no-one signed up has a payment recorded for the meal: the price is then saved directly. - The window doesn't open when the price stays the same. - The window doesn't open when the meal goes from free to paid. - The window doesn't open when you make the meal free or when you turn it off. - The meal price can only be changed in the meal setting. In the hunt's payments, the "Meal" item is read-only: on mobile, **Open the meal setting** takes you there; on the web, **Set in the meal**. ## Troubleshooting - "I don't see the option to change the price for those who haven't paid": no-one is announced in cash or has to pay by card, or the hunt is cancelled or past. Only the new price for future sign-ups is possible. - "I can't find the meal gear on mobile": it only appears if the meal is offered. Tap **Offer a meal**, turn on **Offer the meal**, then tap **Save**: the gear then appears. - "The confirmation window doesn't open": no-one signed up has a payment recorded for the meal, the price hasn't changed, the meal was free, or you have made it free or turned it off. The price is then saved directly. - "I can't change the meal price in the payments": the "Meal" item is read-only there. Go through the meal setting. ## See also - [How do I configure a hunt's payments?](article:how-do-i-configure-a-hunts-payments) - [How do I pay my participation? (participation fee)](article:how-do-i-pay-my-participation-participation-fee) - [How do I manage responses to a hunt?](article:how-do-i-manage-replies-to-a-hunt)
Was this article helpful?